CHAPTER 8Personal Business Letters

There are times when you write on behalf of yourself rather than for the entire company. This chapter includes samples to help you write personal business letters. The broad categories are as follows:

• Congratulations

• Birthday Wishes

• Holiday Greetings

• Birth of a Child

• Marriage

• Illness — Hospital

• Thank You

• Apology

• Inquiry

• Request

• Refusal

At the side of the page, you will find a brief explanation of each part of the letter. The first letter identifies each section of the letter. Subsequent letters identify only changes to the basic format.

Step-by-Step Guide

These letters are similar to goodwill letters. They are letters in which you promote goodwill toward your employees, their relatives ...

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