Chapter 8

J.C. Penney’s Big ­Experiment

In the past several chapters, I have used three different business model lenses to talk about how firms create, deliver, and capture value. I have also explained the logic that companies use in making decisions about their business models, and have talked about ways that new models can transform industry environments. In fact, a key theme across many of these stories is that new business models are emerging more quickly than ever before and that old models are being undermined as a result.

A key takeaway is that regardless of how great your business model is, it won’t work forever. A recent blog by Ron Ashkenas was called “Kill your business model before it kills you.”1 In it, he pointed out that Kodak ...

Get Business Model Design and Learning now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.