WE WOULD LIKE TO EXTEND our very special thanks to the many people who gave generously of their time and expertise. Of the many folks who contributed to our understanding of the management of innovation, several deserve special recognition. Steve James, Joey Klappman, Ed McMahon, Mike O’Sullivan, Jane Reardon, George Simons, Tim Stern, Peter Watson, and Terry West deserve our gratitude for sharing their experience and wisdom. A posthumous thanks goes to Bruce Finlayson, who sadly passed away shortly after our interview. He was a friend, a thinker, an industrial designer, and much more. He will be missed. Thanks again to Frank Bacon and Jerry McCarthy for inspiration that innovation can indeed be planned and managed.

We also owe ...

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