Business Organisation and Management, 1st Edition by Pearson

22

Directing—Motivation

LEARNING OBJECTIVES

After studying this chapter, you should be able to know —

• Meaning of Motivation
• Nature of Motivation
• Process of Motivation
• Importance of Motivation
• Maslow’s Need Hierarchy — Proposition, Merits, Criticism
• McGreger’s Theory X and Theory Y
  • Assumptions about the Nature of People at Work
  • Approaches to Manage the people at work under Theory X and Theory Y
  • Characteristics of Theory X and Theory Y Oriented Organisation
  • Criticism of Theory X and Theory Y
• Herzberg’s Motivation-Hygiene Theory
  • Comparative Study of Maintenance Factors and Motivational Factors
  • Some other observations of Herzberg’s Theory
  • Criticism of Herzberg’s Theory
  • Advantages of Herzberg’s Theory
• Comparison of between Herzberg’s and ...