This chapter considers the nature and basic practices used by Lean and by Six Sigma practitioners. It focuses on how both sets of techniques can be used during ongoing process execution to incrementally improve business processes.
A3; Continuous; DMAIC; Flow Kaizen; Incremental improvement; Lean; Lean management tools; Process Kaizen; Quality control; Six Sigma; Six Sigma statistics; Six Sigma teams; Toyota production system (TPS); Types of waste; Value stream mapping
In the last chapter, we saw how managers should be responsible for planning and controlling the business processes they manage. In a sense, planning, organizing, monitoring, and maintaining processes and ...
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