Chapter 4

Business architecture


This chapter discusses various approaches to defining a business process architecture for an organization, and a step-by-step introduction to the top-down approach used by BPTrends Associates.


BIZBOK (business architecture body of knowledge); Core process; Federal Enterprise Architecture Framework (FEAF); Management process; Process stakeholders; Relationship map; SCOR (Supply Chain Operations Reference); SCORcard; Support process; TOGAF (The Open Group’s Architecture Framework); Value chain; Value streams; Zachman framework

The term “business architecture” can be very confusing. In the late 1970s, when Geary Rummler first began to give courses on how to improve corporate performance, he would ...

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