A comprehensive redesign methodology
Abstract
In this chapter we consider how a company might go about setting up a project team to redesign a major business process. This chapter describes an approach offering a comprehensive methodology that draws together all the process change analysis, redesign, and implementation elements we have considered in this book.
Keywords
Communication and change management; Modeling; Analysis; Design; Process redesign project; Project management; Project teams; Redesign; Research and interviewing
In earlier chapters we considered how a company might decide to modify a process or select a specific process for redesign. In this chapter we want to consider how a company might go about redesigning a ...
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