Chapter 15

Software tools for business process work


This chapter describes the range of business process software tools that can be used by business process management practitioners. The emphasis is on process modeling tools and on business process management suite (BPMS) tools that can be used for major business process redesign efforts.


Business process management suite (BPMS); Enterprise resource planning (ERP); Decision management; Process mining; Process modeling repository; Simulation BPMS; Case management; Enterprise application integration (EAI); IBM BPMS architecture; Market consolidation; Moore’s technology life cycle curve; Process monitoring; Radar evaluation diagram; Repository; Rules engine; Workflow

This chapter ...

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