Introduction to successful business process management
This chapter provides a high-level introduction to the difference between business process management (BPM) and a BPM suite, such as IBM Business Process Manager (IBM BPM). In addition, it describes the value of a BPM suite, and where it applies.
We also share our experience regarding the design decisions you face, from a business perspective, that affect the outcome of your BPM project. This chapter is targeted at business people and project managers that are new to BPM.
We explain all of ...