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Business Process Management: Profiting From Process by Roger T. Burlton

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Summary

Clearly, organizations today are facing myriad societal, technical, environmental, economic, and political pressures in their attempts to survive and thrive. The number of choices facing them seems overwhelming. There appears to be no set of right or wrong answers other than to execute whatever choices they make extremely well. This chapter has outlined some of these options. Organizations have to sift through them carefully, come up with a set of decisions, and then do everything in their power to truly commit to their attainment, all the while gauging if the landscape is changing and the choice is still right for them. One thing is certain: By not making a choice, organizations default to a position that might be inappropriate and that ...

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