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Business Process Management: Profiting From Process by Roger T. Burlton

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Identifying Facility Requirements

In this step, an organization gathers knowledge of the physical facilities that support existing processes, to determine the impact of possible process changes on the physical facilities, and to trigger physical working environment construction, acquisitions, or enhancements, if required.

Techniques

Performing this step requires no radically new techniques. Professionals have been identifying facility requirements for decades. The key is to link the interrelationships that facilities and process change have on one another, with techniques such as

  • Facility needs analysis

  • Acquisition planning and budgeting

Lessons Learned

Don’t ignore this aspect of renewal—it’s often overlooked. Countless books, articles, and ...

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