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Business Process Management: Profiting From Process by Roger T. Burlton

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Summary

This Vision phase sets the scene for process-based projects to be initiated properly. In many organizations, it might be seen as extra time taken away from the “real work” of the project. In reality, if this phase isn’t conducted with care, significantly more work will end up being performed to correct all the confusion and lack of agreement that will surely come later. Creating the vision and scope reuses a lot of the results of the Business Context phase and Architect and Align phase. If these were not conducted and you just jumped into the Vision phase, that phase will take longer but will be worth it. Having a clear target in terms of stakeholder results, KPIs and target levels, scope, strategy, business case, plan, and communication ...

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