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Business Process Management: Profiting From Process by Roger T. Burlton

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Overall Tricks and Traps for the Develop Phase

The Develop phase is usually the period within the Process Management Framework when the majority of time and money are spent. It can also be the point when organizations let up, thinking that they’ve designed the solution so there doesn’t need to be a great amount of attention paid, that everything will work out. Experience has shown that nothing could be farther from the truth. Development and implementation of any one of the change factors is, by itself, a risky proposition. Making all the changes at once isn’t for the faint of heart.

More than anything else, getting through the Develop phase requires exceptional project management skills and a consistent management method for planning, controlling ...

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