Business Process Management: Profiting From Process

Overall Tricks and Traps for the Implement Phase

For best effect, the whole Implement phase must be treated as a series of solution releases wherein the transition points of the transformation strategy are viewed as distinct steps toward overall implementation. Each transition point will deliver more and more of the solution of each required aspect of change. At some points, changes to some aspects, such as systems or organization, will be complete or more advanced in comparison to other aspects. Each aspect should be managed as its own complete project within the overall program of change.

Project management will be a critical requirement because things will go wrong if not diligently planned and scrupulously monitored and controlled. Pressures ...