This step deals with any concerns that managers might have regarding their own futures. These managers will be the first people questioned by the staff about the changes in the new process. Consequently, it’s imperative that they be on board first. They must have the knowledge to ensure consistency of response across the organization. Educating management creates agents of change.
The techniques to educate management include
Human change management practices
Professional training development
Professional workshop management
Public relations approaches
Before attempting to educate management on the changes, gain a holistic (from all perspectives) understanding of the changes that will ...