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Business Productivity Strategies for Success (Collection) by Daniel Silvert, Merrick Rosenberg, Mark I. Woods, Jerry Weissman, Martha I. Finney, Trapper Woods

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Truth 28. There is no “but” in “I’m sorry”

If you don’t have a reason to apologize to your team every year or so, you’re not trying hard enough. Your company is changing under your feet. Your direct reports are learning new skills and abilities. So it’s safe to assume that you’re also growing in your role. And you’re only human. Put those two elements together and you’ve got yourself the perfect setting for screwing up now and then. Expecting yourself to perform perfectly—with absolutely no leeway for a blunder now and again—creates the perfect setting for screwing up royally.

Being a great manager isn’t about being perfect. It’s about being flawed for all the right reasons. Think of it as good debt versus bad debt. Ideally, no one wants to be ...

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