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Business Productivity Strategies for Success (Collection) by Daniel Silvert, Merrick Rosenberg, Mark I. Woods, Jerry Weissman, Martha I. Finney, Trapper Woods

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Truth 44. Discipline deepens engagement

Is there anyone who truly enjoys the discipline process inside his company? Even when managers are supported with rigorous and detailed discipline procedures, they’re still nerve-wracking for everyone involved. Employees in the hot seat know they’re possibly one step closer to being terminated; the manager is at risk for losing employees who once showed promise; and even the rest of the department is watching closely. Will the manager treat the employee fairly, according to the procedures laid out in the employee manual? Will the team lose a friend? Will a hardworking coworker get the break he deserves? Or will a slacker be allowed to stay on the job because the manager doesn’t have the spine to fire her? ...

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