4 TOOLS, METHODS AND TECHNIQUES
STANDARDS
ISO 38500 corporate governance of information technology
Business relationship management is an important element of the machinery of governance. ISO 38500 provides a framework for senior executives and directors of all organisations and covers the effective, efficient and acceptable use of IT within their organisation. The standard can be used in relation to directing and keeping track of the way IT is used and for evaluating how effective its use is. It is applicable to the governance of IT assets and management processes, whether these are carried out by people within the organisation or by personnel from an external service provider. The adoption of the standard is intended, amongst other things, ...
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