Chapter 28
Needs Assessment Reports
As its name implies, a needs assessment describes the things a business needs in order to be more productive, efficient, or successful. One of the most common types of needs assessments is a human resources (HR) document. It determines whether or not training will help staff operate more productively. There are three distinct but interrelated reasons to write a needs assessment report:
►To improve performance.
►To boost staff knowledge and competency.
►To learn new technologies or processes.
Sometimes, a business will face a specific performance issue and the report will be generated as a way to meet the challenge.

Step-by-Step Guide

Writers of needs assessments must overcome the temptation to be content with ...

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