Thank you, Dr. Shirley Kuiper, for laying the groundwork for this book some years ago. I’m also grateful to you, Dr. Debbie DuFrene, for turning rough copy into these enlightening chapters. I appreciate you, too, William Jewell, for unwavering support on the home front. And I’m grateful to many business associates and students for influencing my thinking about communication and education for business over the years.
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