Chapter 3

Becoming a More Effective Decision-Maker


check Transitioning from operational to strategic decisions

check Developing character as a key element of sound decision-making

check Understanding how leadership qualities affect decision-making

check Dealing head-on with difficult situations

Big advances in your skills and leadership don’t happen when things are going swimmingly. Your character and your strengths grow when you face tough judgment calls, deal with inner or interpersonal conflicts, or face unfamiliar territory, such as a new career. Making tough decisions is only one half of being a successful businessperson. The other half is unearthing who you become as a result of the decisions you make. Such character-defining decisions — ones that determine the quality of your key personal and professional relationships from that point on — affect what happens next in your business and in your life.

In this chapter, we show you how to use challenging moments to develop your influence as a decision-maker and how to adapt your thinking by taking increased responsibility for your company’s ...

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