CHAPTER 2

The Role of Artificial Intelligence in the Knowledge Organization of Companies

Andrea Bencsik

Introduction

The increased importance of human resources, knowledge, and intellectual capital figure is a challenge for organizations in a competitive business environment. The primary challenge is the maximum utilization of the intellectual capital by requiring professional organization of knowledge. The question is how to capture and utilize the knowledge and experience stored in human brain? How can accumulated knowledge be used? This challenge indicated the development of IT systems that are intended to provide access to documentable knowledge and information. Real business success requires development of integrated systems that can answer ...

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