Business Strategy in the Artificial Intelligence Economy

CHAPTER 4

Artificial Intelligence in Strategic Human Resources Management

Al Naqvi

Introduction: The Rise of the Cognitive Era

The rise of artificial intelligence (AI) in business is expected to have a ­profound impact on human resources management. The change will include both how the HR function is managed and approached (HR management) by companies, and how the function is practiced (HR practice). Since the advent of AI implies that machines will compete with human work, human and organizational transformation is at the core of the change. Strategic human resource management (SHRM) focuses on organizational performance and, in the new cognitive era, the practice of SHRM will undergo major changes. Both aspects of human resource management—HR ...