Abercombie, C., 106

acquisition, knowledge, 12–13, 15

acquisition/retention, health care, 96

Adams, R.J., 93

Africa, marketing and sales, 109–112

AI-based decision-making systems

marketing and sales, 107–108

Africa, 109–112

ASEAN, 108–109

algorithms, 24

Amazon, 27, 45, 49

Amico, R., 28

Andreeva, T., 26

Anklam, P., 10

anomaly-based fuzzy intrusion detection system, 53

Apple, 33

application programming interfaces (APIs), 95

Arkin, R., 74

artificial intelligence (AI)

advantages, 6

business operations, 118–119

contemporary, 3–4

ethics, evolution of, 69–77

growth of, 1

and health care, 94–96

impromptu rise, 2–3

integration, 15–16

KMS and, 16–18

marketing and sales (see AI-based decision-making systems)

and marketing logistics, 88

and organizational ...

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