CHAPTER 1
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Introduction to Business Intelligence
 
“Study the past if you would divine the future”—Confucius
 
Business intelligence is a way of exploring data to improve business performance, whether to drive profitability or to manage costs. It is not a technology you implement and then put in maintenance mode; it is an approach that evolves, morphs, and starts over again as the business climate changes, the users discover new opportunities to leverage information, and technology changes. When you implement business intelligence tools, the focus of the project is not to finish, but rather to deliver a certain amount of value and functionality ...

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