Building a Sustainable Workforce Analytics Capability

“Companies increasingly have the ability to relate their investment in human capital to their returns on financial capital. Whether they have the desire, however, is another question. People may be ‘our most important asset,’ even our most expensive asset, but they are rarely our most measured asset.”

—Thomas H. Davenport and Jeanne G. Harris, Competing on Analytics

Many of the examples discussed in chapters 2 through 6 represent specific initiatives companies have undertaken. The project teams collected unique sets of data, analyzed them with a small team of dedicated personnel, and made recommendations that matched the needs of the organization at a specific time. ...

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