Can Two Rights Make a Wrong?: Insights from IBM’s Tangible Culture Approach

Epilogue

So, let’s go full circle. Remember how we told you at the outset we did not have a silver bullet? Although we know we have created a better approach, we must admit that it does not solve all culture problems. It expands the toolkit and brings benefits that have been elusive in the past, but it does not make culture a fast or easy topic to address.

Chapter 3, “Traditional Approaches to Culture Transformation—How Others Have Dealt with the Challenge,” walked you through pros and cons of traditional approaches to culture change. We feel it is appropriate to give you a candid assessment of our concepts, too.

You have heard the pros already, but let’s recap at a high level:

Business Practices are a good surrogate for the complex topic of ...