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THE WEBINAR

When Steve Jobs first presented the iPhone to the world, he said it was revolutionary. He was both right and wrong. He was right in that the iPhone has changed our lives in more ways than just about any other device introduced in my lifetime and yours, but he was wrong in a crucial way: he didn’t understand what it was for, at least completely. He introduced it as a combination of already existing things—the phone, the iPod, and a browser. He was only right about one of those three.

The way people use the iPhone (and other smartphones) is indeed primarily as a browser—the last function on Jobs’s list. According to recent research by ...

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