Chapter 1
KINDNESS CAPITAL
The more credit you give away, the more will come back to you. The more you help others, the more they will want to help you.
—Brian Tracy, author
The 21st century is not for the timid. It is not for the unprepared, unmotivated, or weak. To be successful in today’s professional environment—characterized by technology, intense competition, global market forces, and escalating expectations—you need many things: determination, well-articulated goals, and a bit of luck. But, more than any of those, you need kindness.
The business world is a place for the vibrantly, positively, dynamically nice. Not the “roll over and play ...
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