IntroductionThe Story That Started It All
There are times in our lives when what may appear to have been a terrible decision turns out to be a great learning experience and “blessing in disguise.” Early in my career I spent three months as director of research at a small consulting firm. Although I didn’t realize it at the time, this brief experience would profoundly shape my understanding of employee motivation and engagement and provide the insight that led me to create the RESPECT Model. I share some of that experience with you now in the hope that it will highlight for you the critical role respect plays in keeping employees engaged.
The Last Guy Sat There
As anyone might be, I was excited and also a bit nervous for my first day of work. ...
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