Preface

Over the past twenty years, I have dedicated my life to helping leaders increase the human capital of their organizations. During this time I have learned that relationships, both personal and professional, work only within the context of respect. Born of this concept and supported by my own research as well as studies from around the world, I developed the RESPECT Model to help organizations create cultures of respect and workforces of highly engaged employees. The model has been embraced by diverse organizations ranging in size from twenty to six hundred thousand employees, including manufacturing companies, medical practices, sales organizations, pharmaceutical companies, consulting firms, schools, and government agencies. The enthusiastic ...

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