Case Studies in Management, 1st Edition by Pearson

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The Satyam Sago: A Case of a Haunted House

In the context of the Indian IT sector, the word ‘Satyam’ has come to connote exactly the opposite meaning of what this word means in the mother of all languages, Sanskrit. Today, anything sounding like the word ‘Satyam’ causes a sense of disbelief and dejection. When one is introduced to a former employee of Satyam, one tends to sympathize with them, or when one reads any title or hoarding having the word ‘Satyam’ one tends to avoid reading the title aloud. With the entire episode unwinding as a detective novel or serial in our minds, it was really most surprising to understand that M&M, a business house renowned for its highly ethical and professional ways of managing its businesses, is taking ...