mission, the use of the balanced scorecard technique to derive corporate objectives and corporate objec-
tives derived from the organization’s mission. Then deﬁ ne metrics that would measure the progress of
these objectives, deﬁ ne roles that would collect data as well as deﬁ ne the periodicity of publishing these
data and provide a sample MIS report to give the students a feel of MIS reports.
ONLINE WEB RESOURCES
Online Web resources for instructors are available in the book’s Companion Web site www.pearsoned.
co.in/sanjaymohapatra. They include PowerPoint slides and Case Teaching Notes that aid instructors
PowerPoint Slides : Each chapter has a PowerPoint slide highlighting the key concepts discussed
in that chapter.
Case Teaching Notes : Each Case Teaching Note comprises Case Overview, Target Audience,
Sources of Data, Learning Objectives and Lead Questions.
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