Chapter 8

Underlying Competencies

CBAP®/CCBA™ EXAM TOPICS COVERED IN THIS CHAPTER

  • Business analysis underlying competencies
  • Analytical thinking and problem-solving skills
  • Key business-analysis behavioral characteristics
  • Business and software knowledge
  • Communication and interaction skills

Skilled business analysts possess a wide spectrum of skills and knowledge. Being a technical expert in a particular area or possessing subject matter expertise in a particular industry does not guarantee success as a business analyst on a project. Effective business analysts possess a core framework consisting of business, technical, and domain knowledge. This core framework is further enhanced by your management, interpersonal, communication, business, and ...

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