Program initiative background: The Australian police force currently uses an old mainframe system to record any police incidents and criminal record information. This system is very outdated and not user-friendly at all. New, younger police officers find it particularly hard to learn because it is very unfamiliar, old-fashioned technology. Although this system contains a wealth of criminal record data, some of this data is inaccurate and it is very hard for police officers to find any critical information in a timely fashion. This means that due to all these limiting factors, police are less effective in their roles than they would be if they had the right information available at the right ...
Case Study: Police criminal record management system
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