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CHAPTER 16Quality of Service (QoS)

The following CCNA exam topic is covered in this chapter:

4.0 IP Services

4.7 Explain the forwarding per-hop behavior (PHB) for QoS such as classification, marking, queuing, congestion, policing, shaping

images Quality of service (QoS) refers to the way resources are controlled so that the quality of services is maintained.

In this chapter I’m going to cover how QoS solves problems by using classification and marking tools, policing, shaping and re-marking, providing congestion management and scheduling tools, ...

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