Chapter 2. Understanding the Pieces of Cisco Unified Communications

Did Someone Say Unified?: Cisco is moving full-steam ahead with an initiative to unify voice, video, and data networks into a single infrastructure. This section overviews the core four Cisco unified applications to support VoIP networks.

Understanding Cisco Unified Communications Manager Express: Communications Manager Express (CME) breaks the typical “data device” paradigm by allowing you to run an entire VoIP system using a Cisco router. This section discusses the target market segment for CME, key CME features, and communication between CME and Cisco IP Phones.

Understanding Cisco Unified Communications Manager: Cisco Unified Communications Manager (CUCM), Cisco’s flagship ...

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