Chapter 16. Management and Troubleshooting of Cisco Unified Communications Manager
This chapter includes the following topics:
• Describe How to Provide End-User Support for Connectivity and Voice Quality Issues: This section reviews the basic troubleshooting method as it applies to a Unified Communications environment.
• Describe CUCM Reports and How They Are Generated: This section reviews the content of the built-in reports for CUCM and how to create them.
• Describe CUCM CAR Reports and How They Are Generated: This section reviews CUCM Call Detail Record reports and how they are created.
• Describe Cisco Unified RTMT: This section reviews the RTMT and how to use it for system monitoring.
• Describe the Disaster Recovery System: This section ...
Get CCNA Voice 640-461 Official Cert Guide, Second Edition now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
