Cisco CCNA Voice Lessons provides the student with the necessary tools and understanding of the various server-based voice products including Cisco Unified Communications Manager, Cisco Unity Connection and Cisco Unified Presence Server. The router-based products are also discussed which includes Cisco Unified Communications Manager Express and Cisco Unity Express. The lessons included include this course are tailored to provide the student with a solid understanding and overview of each product. Included in each lesson is a configuration demonstration using each of the various products to enhance the students understanding. Finally, the course wraps up with an explanation of the various tools, reports troubleshooting concepts to assist administrators and engineers with their maintenance and troubleshooting functions. This course assists prospective CCNA Voice candidates to prepare for the 640-461 certification exam to achieve CCNA Voice certification.