Appendix A. Cisco Unified Communications Overview

Cisco Unified Communications represents an innovative way of delivering unified communications to customers. Rather than patching together voice, video, and messaging components from various vendors, Cisco Unified Communications presents the first coordinated release of a set of products that are tested, documented, and supported as an integrated system.

The topics covered in this appendix have been added to this book in anticipation of future Cisco exam updates. Cisco lists these topics as potential exam topics that could appear on the exam.

Describe the Function of the Infrastructure in a Cisco Unified Communications Environment

The infrastructure lays the foundation with ...

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