Chapter 6. Cisco Unified Communications Manager Express (CUCME) Dial Plans and QoS

Labs in previous chapters established the ability to call between phones in your company. Now it is time to establish connections to allow phone calls to the public switched telephone network (PSTN) and branch offices. The main focus of this chapter is constructing dial peers (the process of routing phone calls) and exploring quality of service (QoS) concepts and mechanisms.

There are two types of dial peers: Voice over Internet Protocol (VoIP) and plain old telephone service (POTS). Implementing VoIP dial peers only requires an IP connection between two routers. Implementing POTS dial peers requires either analog or digital interfaces. The first two labs are optional ...

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