Chapter 12. CUCM Mobility Features

This chapter explores Cisco Unified Communications Manager’s (CUCM’s) mobility features, which includes Mobile Connect and Mobile Voice Access (MVA). Mobile Connect allows a call placed to a Cisco IP Phone to ring at additional phones, such as a cell or home phone. This allows the caller to only need to know one number in order to reach someone no matter where he or she might be. This is often referred to as Single Number Reach (SNR). In addition, Mobile Connect allows a user to transfer a call from one device to another without placing the call on hold. For example, a user might answer a call on her office phone just before she leaves the office. After answering this call, she realizes that the call is not ...

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