Chapter 13. Cisco Unity Connection

This chapter explores adding Cisco Unity Connection (CUC) to the Cisco Unified Communications Manager (CUCM) system. These labs will introduce integrating both CUC and CUCM to allow voice mail messages, configuring user templates, and configuring user voice mail accounts. CUC supports more advanced integration with email systems, such as Microsoft Exchange, to unify voice mail, email, and faxes into one place, but that will not be covered in these labs.

Lab 13-1: Integrating CUC with CUCM


Figure 13-1. Topology Diagram

Equipment Required

This lab uses the following equipment:

• Cisco router

• Switch that supports ...

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