Chapter 4. Configuring the Network Infrastructure for Voice
THE CCNA VOICE EXAM TOPICS COVERED IN THIS CHAPTER INCLUDE THE FOLLOWING:
Describe and configure a Cisco network to support VoIP.
Describe the purpose of VLANs in a VoIP environment.
Describe the environmental considerations to support VoIP.
Configure switched infrastructure to support voice and data VLANs.
Describe the purpose and operation of PoE.
Identify the factors that impact voice quality.
Describe how QoS addresses voice quality issues.
Identify where QoS is deployed in the UC infrastructure.
Implement Cisco Unified Communications Manager Express to support endpoints using CLI.
Describe the requirements and correct settings for DHCP and NTP.
Configure DHCP and NTP.
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