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CCNA Wireless 640-722 Official Cert Guide by David Hucaby

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Troubleshooting Clients from WCS/NCS

Most of the troubleshooting tools described in this chapter must be used from a controller. What if your network is large and consists of many controllers? You might have a hard time figuring out which controller a client is trying to join so that you can gather information about it. Instead, you can simply move further upstream and troubleshoot the client from the Wireless Control System/Network Control System/Prime Infrastructure (WCS/NCS/PI), at the point where all of the controllers are centrally managed.

You can search for a single wireless client in the entire database of active clients. Enter all or a part of the client’s MAC address into the search box in the upper-right corner and click the right ...

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