About the Technical Reviewers

John Tiso, CCIE No. 5162, MCSE, CCDP, holds a bachelor of science degree from Adelphi University in New York. He currently serves as a customer support engineer in the Cisco Heartland TAC. Before joining the team at Cisco, John was the lead AVVID consultant and installer for a Cisco Gold Partner. John has written and edited for Cisco Press for many years. He has also published papers in several industry publications and coauthored a book for Cisco Learning Systems. John is also a speaker at the Cisco Networkers and CIPTUG conferences.

Wayne Lewis, Ph.D., is the Cisco Academy Manager for the Pacific Center for Advanced Technology Training, based at Honolulu Community College. Since 1998, he has taught routing and switching, ...

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