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CCNP Voice CAPPS 642-467 Quick Reference by Brion S. Washington

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Chapter 2. Cisco Unity Connection

What is voicemail? Voicemail, in its most basic form, is the ability to leave messages for someone who is unavailable to take a call. With voicemail configured, users no longer have to worry about missing calls when they are on the phone or away from their phones. Cisco has a few voicemail options available. In this section, we discuss Cisco Unity Connection (CUC), which is a Cisco voice-messaging appliance for up to 20,000. CUC 8.5 can scale to 100,000 users if digital networking is used between clusters for enterprise deployments of up to 20 servers.

CUC has a host of features incorporated into the product that add value to Cisco Unified Communications. They include, but are not limited to, checking messages ...

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