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CCNP Voice CAPPS 642-467 Quick Reference by Brion S. Washington

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Chapter 6. Cisco Unified Presence Server

Cisco Unified Presence Server (CUPS) is a Cisco network appliance running on a Linux-based OS that acts as a central repository for the collection and distribution of presence information. CUPS provide enterprise-level user reachability and availability information to interested parties. It allows mobility without the loss of reachability. When users leave their desks, their presence can be changed to assist in showing the ways in which they can still communicate.

Core components of CUPS include the following:

Rich presence service: Controls presence-enabled routing, presence gathering functions, and presence composition.

Ad hoc chat: This allows persistent chat and storage of messages. These are stored ...

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