This brief section provides you with information about the architecture and hardware requirements of the Cisco Unified Communications (CUC) system. This section also examines the licensing model of the product.
The CUC system provides the following communications technologies:
• IP telephony: Technology that transmits voice communications over a network using IP standards.
• Customer contact center: Enables efficient and effective customer communications across a globally capable network.
• Video telephony: Cisco Unified Video Advantage product enables real-time video communications and collaboration using the same IP network and call-processing ...