About the Technical Editor

Alex Hannah, CCIE Voice No. 25853, is a certified Cisco instructor, specializing in teaching the Cisco Advanced IP Communications product line. He has over 7 years consulting experience in Cisco Unified Communications for SMB through Enterprise spaces. He is president of Hannah Technologies LLC, a Richmond, Virginia based Cisco consulting firm specializing in Cisco Advanced IP Communications and application development using Microsoft technologies. He holds a bachelor’s degree in Information System from Virginia Commonwealth University with a minor in Business. Additionally he is the founder of UCCX.net a video based training website for the Cisco UC product line. In his spare time, you can find Alex on his boat wakeboarding ...

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